Skills, Tools and Mindsets for Practical Innovation
The Six ‘I’s® in ACTION, based on the Award-Winning book by Natalie Turner, inventor of The Six ‘I’s® and author of Yes, You Can Innovate, is a practical hands-on training programme that will equip people with the tools, mindsets and skills to inspire and enable them to create and implement new ideas to add value to your organisation.
Boost people's ability to solve problems and help them to create an implement new ideas.
Think differently about Innovation
Know what it means to be innovative in their context
Understand how to add value in their day-to-day activities
Provide a clear road map on how to innovate
Understand their innovation strengths
Take away practical ideas that they can immediately investigate at work
Develop practical innovation skills and mindsets
Experiment with new ideas and get repeatable results
A MODULARISED PROGRAMME
The Six ‘I’s® in ACTION is designed to develop innovation skills and mindsets by applying them on a real business challenge. Innovation strengths around The Six ‘I’s® are measured and reinforced to deepen understanding and embed learning.
To apply The Six ‘I’s® (including innovation tools, techniques and mindsets) to a real work challenge
To familiarise participants with core innovation concepts and how they apply within a work environment
To equip participants with a common framework for understanding innovation
To provide a guide for making innovation practical and PURPOSE driven
To identify perceived strengths and areas of improvement around innovation skills and behaviours
To create an innovation-skills development plan
A range of value creating project ideas
A common language for innovation
A shared innovation framework for use on future innovation projects
Post-workshop, the opportunity for each participant to follow through on an innovation-skills development plan (created in the workshop)
A new sense of energy, purpose and confidence: that all employees can contribute to innovation efforts, based on their individual strengths
Shared behaviours that can reinforce building a culture of innovation
The Six ‘I’s® is a comprehensive, integrated methodology that combines design thinking with organisational and team development.
Owned by The Entheo Network, and created by innovation specialist Natalie Turner, The Six ‘I’s® offers a human-centred approach to innovation, blending design thinking with organisational development, and a unique proprietary innovation strengths profile for individuals and teams. Its purpose is to give individuals and organisations a consistent framework for measuring innovation skills and capabilities, and an actionable process for developing an innovative and productive working culture.
Statistically reliable, The Six ‘I’s® Profiling Tools were developed in partnership with industry experts and leading thinkers from the areas of innovation and organisational development and have been used in a variety of organisations across the world including the Singapore Government, Cisco Systems, LEO Pharma Asia, GSK and Danone.
Highly flexible in design, The Six ‘I’s® in ACTION, delivered by a fully Certified Six ‘I’s® Practitioner, can be modularised into half day or 2-hour virtual Modules, or, if face to face, facilitated as a 1.5-day Programme.
If online, a 30 minute orientation to the Programme, The Six ‘I’s® questionnaire and an orientation to the learning environment.
A 4-hour training session that will explore the differences between innovation and creativity and what it means to be innovative in the workplace. To introduce the Six ‘I’s® Model and Profiles so that participants have a journey map for how to innovate and can understand their strengths and challenges.
A 4-hour training session to apply The Six ‘I’s® on a pre-set innovation challenge. Throughout the Innovation Challenge, participants will learn a variety of innovation tools such as “How to write an Insight” (IDENTIFY), “Brainstorming Tools” (IGNITE), “How to develop a Value Proposition” (INVESTIGATE). At the end of the session, each participant will be encouraged to think of a work-related Innovation Challenge where they can apply their learning in Module Three.
A 4-hour training and coaching session where participants will apply the same tools, they learnt in Module Two on their own Innovation Challenge at work. They will also learn new tools such as, “How to write a Pitch,” (INVEST) and “Action Planning” (IMPLEMENT). They will also be encouraged to spend time reflecting on how they can IMPROVE their mind and skill sets to develop their own professional development action plan.
Overview of the Programme
Introduction to The
Overview of The
Use of digital tools and learning
environment such as
Zoom, and Mural (if
used) to orientate
What does it mean to
be innovative and
relevant to day to day
foundations – scale,
scope and types and
reflection on what it
means to create
The Six ‘I’s® Model
(mindsets and skills)
and how to use The
Six ‘I’s® as an
The Six ‘I’s® Profile
Application of The
Six ‘I’s® on a pre-set
learning to apply
tools and mindsets
Agree areas for
Challenges at work
and design a
Application of The
Six ‘I’s® on a relevant
Presentation of ideas
for coaching and
Ongoing learning and
application to help
relevance to work
Organisations who want to bring in more than four business challenges or organisations who want to embed innovation into their culture are advised to contact us for a custom designed Programme.
“I have learnt how to change my mindset when improving work processes. The Six ‘I’s® in ACTION Programme taught me how to apply lateral thinking tools to generate ideas and problem solve.”
“On this programme I have learnt about the 6 ‘I’s and the mindset that relates to each. I also learnt not to be too engrossed in coming with ideas blindly, and to always look back and relate it to purpose.”
“One action I will make because of this programme is to use what I have learnt as a guide during future brainstorming sessions with colleagues, to make the sessions more focused and fruitful.”
“On this programme I have learnt that we must work as team, identify own weakness and tap on other people’s strengths. Also, to respect other people’s point of view and understand them.”
The Six ‘I’s® incorporates a proprietary Innovation strengths profiling tool that enables individuals and teams to understand their innovation-related strengths and areas of development; so they can play to their strengths and improve their ability to innovate at work.
Individual strengths (darker bars) and Importance Levels (lighter coloured bars)
The results show a gap analysis between current and desired skill levels. This enables an individual to know where they will need support in helping an idea move into action
Enables individuals to be aware of their strengths and areas of development. This allows individuals to know how they can contribute their strengths and get support when needed. For example, an individual that is strong on IMPLEMENT might never have considered themselves as an innovator. However, without focus and skills around implementation, ideas remain just ‘good ideas’.
A leader’s innovation profile will influence the way innovation projects are supported in the organisation. Awareness of this will help the leader to understand their own style so that they can support all stages of the innovation journey. For example, if a leader is high on IDENTIFY or IGNITE, they may focus on these areas, to the detriment of others, such as the ability to IMPLEMENT new ideas.
Each participant will complete a short online questionnaire prior to the training programme. The questionnaire takes approximately 10 minutes. On completion, they will receive a Standard Report of their innovation strengths across each of The Six ‘I’s® of Innovation. They will actively use these results in the training programme to play to their strengths and develop an innovation skills development plan.
Participants will also receive an eBook copy of Yes, You Can Innovate. The book is packed full of practical ideas, tips, and tools on how to build innovation skills and mindsets. Participants will refer to it through the Programme as well as use it as a reference guide to help them embed learning, continue to build their innovation strengths, and improve their ability to create value out of new ideas.
WATCH THE VIDEOS BELOW AND DISCOVER THE Six ‘I’s®
#1 AGILE (Non-Linear) Journey
Innovation journeys are commonly represented by an assumption that innovation starts at the same place, ‘the beginning’. The Six ‘I’s® provides a trailblazing perspective on this, by representing the journey as an inter-connected whole. In reality, innovation efforts can start at any stage, cycle back into PURPOSE, cycle back out, moving backwards and forwards at any time; to eventual value creation.
#2 PURPOSE at the Centre
Many processes and models suggest jumping into a challenge (the ‘WHAT’). The Six ‘I’s® breaks the mould by starting at the heart of a challenge …with an exploration of the WHY? The Six ‘I’s® is an innovation MODEL for the 4th Industrial Revolution that encourages sustainability and PURPOSE at its core.
#3 More than just a robust PROCESS
Many innovation models focus only on the process and miss out the equally important component of building systems and policies to support innovation efforts. The two triangles that link PURPOSE to the six stages, symbolise this connection, as innovation efforts often fall apart if they don’t take into consideration culture and ways of working.
#4 PROFILING TOOLS - Leveraging
Strengths, Building Capabilities
Most innovation efforts are focused on addressing a challenge or seizing an opportunity. Sometimes, innovation efforts fail because the individual or team does not possess the requisite skillset to make an idea work. The Six ‘I’s® profiling tools allow organisations to discover individual and team collective strengths, which enable targeted interventions to leverage strengths and provide support where needed.
#5 MINDSETS for Innovation
The Six ‘I’s ® is the world’s only Model which incorporates the various mindsets required to innovate. This is a radical breakaway from the idea that a separate, singular mindset is required.
#6 FLEXIBLE ARCHITECTURE
Adopting The Six ‘I’s® does not require a rejection of other systems and approaches. It is a flexible architecture that seamlessly incorporates other tools, methodologies, and ways of working e.g., lean, agile, sprints, design thinking, stage gates, business model canvas, lateral thinking, pitching, and so on….
As an IDENTIFIER, my team and I questioned our own mindset towards what we were doing and uncovered an opportunity to try something new. Through applying the 6 'I's®, we grew our market share from 1% to 15%.
Visualising and imagining the future
Making sense of trends and patterns and thinking about what they might mean for opening fresh opportunities
Being forward thinking, strategic and noticing and seeing things that other people don’t
Being curious and having lots of different interests and a huge appetite for learning
Having a positive outlook on life and seeing opportunities where others see problems
Outward looking and interested in the world around them
They often seek to add new people, whom they believe will bring new thinking, to their networks.
The swirling image illustrates the mindset of Curiosity. It is open-ended, dynamic, explorative and able to generate momentum.
As with all strengths, particularly if they are overdone, there can be challenges.
As IDENTIFIERS are usually big-picture thinkers, they can often miss the detail
Future-orientated, they can lose focus on the present day
They can get easily bored if not stimulated by new things, new ideas and new ways of thinking
If intellectually driven, they can sometimes be too abstract or conceptual in how they explain things to other people.
As an IGNITER, I generate new ideas… create a team environment for others and... manage the tension between delivering what the business need today, and what it will need tomorrow.
Innovation Role – Providing novelty, freshness and energy for new ideas and a sense of new possibilities
Mindset – Creativity
The first to come up with new ideas
Good at seeking new knowledge outside their current areas of interest
Not afraid of challenging their own thinking as well as that of other people
Can see connections between different and unrelated ideas
Good at creating a culture where people feel free to contribute their ideas
Skilled at motivating and inspiring others.
The swirling image illustrates the mindset of Creativity. The swirl moves backwards and forwards. It is open ended and explorative.
IGNITERS love to come up with new ideas. Lots of them. But, as with all strengths, there can be challenges:
They can become distracted with too many ideas that take them into multiple directions. This can dilute their energy and effectiveness
They can get attached to their own ideas and not think through whether they are feasible
They can enjoy jumping into action and implementation too quickly
They can generate lots of ideas and not see them through into fruition.
As an INVESTIGATOR, I listen and take the time to hear the needs of different people. The more you can do this, the more you learn to put aside your own assumptions so you can understand whether an idea will work.
Innovation Role – Providing analytical thinking and objectivity
Mindset – Critical
Systematically researching, analysing and assessing ideas
Making sure ideas are useful, not just novel
Understanding the importance of testing and validating ideas before moving into implementation
Being willing to test their thinking with customers and stakeholders
Creating a culture where exploration and questioning is encouraged
Encouraging other people to think things through carefully and systematically.
The image illustrates the mindset of Investigate, Critical. The swirls, whilst still exploratory, start to converge and be more analytical in approach.
Being analytical is one of the strengths of an INVESTIGATOR, but sometimes their strengths can backfire.
They may continually search for more validation before they are willing to make a commitment. This can lead to a new initiative getting immobilized or stuck
They can get lost in the detail and lose sight of the bigger picture; why they are innovating and the overall PURPOSE
They can be dismissive of ideas if they don’t think they are feasible, being too quick to judge something that is untried or tested.
As an INVESTOR, I am always evaluating the potential return (RoI) against the risk involved. I look critically at the key assumptions that support a given business-case, take off 50% and evaluate if it still makes sense.
Innovation Role – Providing pragmatism, decision making and influence
Mindset – Courage
Being good at taking into account complex information and being able to make decisions
Understanding whether a business model might work
Being able to keep cool and make decisions despite difficulties
Can sense where and when resources should be provided
Influencing other organisations and people to create partnerships
Having the courage to take a risk.
The image represents the mindset of Courage. Swirling inwards to make a decision to act, to move forward, to go ahead.
INVESTORS need a good combination of logical and pragmatic thinking, with a willingness to follow their hunches and take a risk. These are often difficult skills to combine. Some barriers can include:
The need to ask for information that might be hard to quantify, which can slow down decision making
Not allocating separate funds outside normal day-to-day business requirements
Having too many conflicting demands on limited resources
Failing to help others grow in their ability to influence and becoming a ‘bottle neck’ in making things happen.
As an IMPLEMENTER, I am able to break a vision down into sizeable chunks and prioritise what needs to be done, so that we can build something that will be sustainable.
Innovation Role – Providing management, focus and discipline
Mindset – Commitment
Being good at planning and organising
Making things happen
Motivating others to achieve results
Building alliances and partnerships
Allocating and managing resources
Building and managing strong teams.
The image represents the mindset of Commitment. The swirls start to form a shape, they converge in on themselves to direct energy into focused activity.
IMPLEMENTERS like to get things done, and tend to be practical and focused, and action orientated but they can:
Sometimes jump into action too quickly
Not allow time for investigating the feasibility of an idea
Lose sight of the innovative aspect of what they are trying to achieve
Get caught up in operational issues and lose sight of the bigger picture.
I am an IMPROVER. I work well with what already exists rather than coming up with new ideas. Improving on what exists can create more value quickly.
Innovation Role – Providing fresh perspectives, the ability to optimise and learn
Mindset – Clever
Being good at generating many ways to make an idea better
Being open to gathering feedback from customers, people, or stakeholders
Reviewing and assessing what has worked and why or why not?
Learning from failure
Scaling an idea into other areas of opportunity.
The image represents the mindset of being Clever. The swirl starts to open up on itself again to start seeking and exploring how it can do something better.
As IMPROVERS largely work with what is, rather than what could exist, they may:
Find it difficult to imagine completely new possibilities, and may need the support of an IGNITER
Rely on continuous improvement
Miss opportunities for more radical ideas
Be fearful of moving too far away from the knowledge of what they think will work
Natalie is the Founder and CEO of The Entheo Network, and has worked for and consulted with some of the world’s leading organisations including DBS, LEO Pharma Asia, Kellogg’s, Singapore Airlines and CISCO Systems, helping them build innovation systems, culture and capabilities as well as generating new ideas to help them grow their teams and businesses. Natalie is also an international speaker on innovation, entrepreneurship and leadership and an experienced business facilitator, consultant and innovation coach. Watch Natalie speak on the subject of PURPOSE in the age of digital disruption at the Asia Professional Speaker’s Convention.
Natalie is the inventor of The Six ‘I’s® an innovation methodology and assessment tool that helps individuals and organisations measure their innovation strengths and provides a clear step by step guide to make innovation practical and effective. She is also the Author of Yes, You Can Innovate. Discover your innovation strengths and develop your creative potential and contributing author to Unleash Your Voice. Powerful Public Speaking for Everywoman.
Natalie has three degrees; a BA Hons in Politics & Legislative studies, an MSc in Economics and Social Psychology and an MBA. She is a Master Practitioner in Group Dynamics and Non-Verbal Communication and a Certified Integrative Enneagram Coach. Natalie is a UK National who lives in Malaysia, works in Singapore, across Asia and in Europe.
Co-Founder of The Entheo Network, Carl has over thirty years’ experience working in the arts and creative industries in a variety of financial management roles. Focused on developing a strong platform for sustainable growth, Carl is a specialist in creating and maintaining financial management, operations and IT systems. Prior to setting up The Entheo Network, he was engaged as a management and project accountant for the Barbican Arts Centre in London. He also acted as a financial consultant for the UK Government within the educational sector. Carl has been instrumental, in partnership with our IT specialists, in creating and managing the development of the Six ‘I’s® profile management and reporting system. He is also responsible for the commercial aspects of the organisation as it grows internationally. Beyond his specialism in working with entrepreneurial ventures, he is a professional in-person and virtual DJ and has performed at numerous venues across Europe and South East Asia as well as streaming live through with his weekly uplifting soul and funk show Sunday Soul Sessions.
An ex Singapore Girl, with almost 20 years of cabin crew experience for Singapore Airlines, Hany excels at customer service and working with people from different cultures and backgrounds. As well as supporting the operational backbone of the company, Hany provides administrative assistance to our growing network of Certified Six ‘I’s® Practitioners around the world and digital marketing communications support for growing the Six ‘I’s® brand. Hany has a Diploma in Marketing and Public Relations from the University of Oxford.
Dr Bettina von Stamm was the first Certified Practitioner of the Six ‘I’s® of Innovation and deeply believes in the Model as it combines process and mindset and nurtures an understanding that everyone, whatever their skill or ways of thinking, has a role to play in the innovation journey from idea to implementation and improvement. Another reason she loves the Model is that it has PURPOSE at its centre. In these times of unprecedented challenges, it becomes ever more critical that innovation is purpose driven, ideally to pave the path towards sustainability and regeneration.
Bettina has been a visionary thinker and doer in the field of innovation for well over 25 years. Whether running leadership seminars and workshops or speaking at conferences, as well as coaching, mentoring or teaching MBAs and executives, Bettina brings her contagious positive energy to inspire and open minds. She enables both individuals and teams to think differently about being creative, and how to apply creativity to their business. She also enables highly diverse teams to work joyfully with each other. Both these areas are all the more important in this ever volatile world where sustainability and regeneration are key. Her credibility arises from an approach that combines deep insights with latest findings from scientific and social science research. Her passion for, and knowledge of her work, make her fun and engaging to work with.
Six ‘I’s® Certified Practitioners
Brigitte has 25+ years’ experience in the international Food and Beverage industry gained through local, regional and global positions as a Director in brand & marketing, insight, innovation, category and business development. Organisations that she has worked with include; Nestle Greater China, Unilever China and Asia, Danone France, Danone Nestle JV Czech Republic, Danone APAC and Fonterra Global Consumer brands in New Zealand.
She loves to create value within emerging and disruptive categories, having broad expertise of how to identify strategic opportunities to craft differentiated brands. Her insights have helped to shape value propositions in diverse food categories including ready-to eat meals, healthy snacking, life style and plant based beverages, and functional dairy in Baby and Healthy Aging. She is the Founder of Start’In for Good in Singapore designed to positively impact organisations within food transformation. Brigitte has a MBA from the Schulich School of Business (York University Canada) and EM Lyon Business School (France).
Joyce is a leadership development facilitator, coach and consultant with extensive international business and management experience in leveraging diversity in the field of intercultural management. She has coached and facilitated programmes for senior leaders and teams in some of the world’s leading businesses and organisations including, as an adjunct faculty member, at the Center for Creative Leadership (CCL) Asia-Pacific. She has also worked as a Research Associate at INSEAD in Singapore and in France and is a member of the Asia Pacific and European Alliance of Leadership Facilitators and Global Executive Coaches. She is a Fellow of the RSA. Joyce has a MA in Chinese and Japanese studies and in Intercultural Communication, which she also teaches at the University of Warwick, UK. Joyce chairs the boards of both SIETAR (Society for Intercultural Education Training and Research) Global and in Southeast Asia.
Cathy is a facilitator, coach and speaker who works with multinationals across Asia to develop leaders and support change. She has 28 years of international corporate experience which brings a depth of understanding around the challenges faced by leaders in the complex world of organisations. As an experienced facilitator, Cathy is passionate about supporting conversations to address organisational goals while simultaneously managing group process to foster individual growth and understanding. She creates a very interactive space and uses humour and wisdom to motivate interest and learning. Her areas of focus include innovation and change, executive presence, challenging conversations, compelling presentations and assertiveness. Her last corporate role was Head of Marketing of a NASDAQ-listed business-to-business media company. Cathy holds an MBA from the Keenan-Flagler Business School of UNC Chapel Hill, and is a Professional Certified Coach (International Coach Federation, New Ventures West.). Cathy has lived in Singapore for 23 years.
Passionate about helping organizations and individuals with high-performance for a higher-purpose, Senela is an Award-Winning international keynote speaker and Certified Transformation Coach. As an expert trainer in corporate and business, Senela specialises in growth acceleration and goal-setting, innovative leadership, change management and diversity, equity and inclusion. She is also the Founder & CEO of Women Empowered Global, a Board Member of McQuire Rens Global and a speaker and member of the International Society of Professional Innovation Management (ISPIM). Senela has conducted Leadership masterclasses, executive coaching and start up mentoring programs for professionals spanning 20 countries. Her key areas of expertise include; leadership acceleration, building innovative teams, start-ups, strategic alliances, inclusive work cultures and organisational development.
David is an Australian, who has lived in Asia for 20+ years, including China, Singapore and Hong Kong. His 35 years’ experience in commercial operations, manufacturing, services management, and business Improvement, include 12 years serving in Asian regional senior leadership roles for Compaq, Hewlett-Packard and Philips Electronics. He brings deep expertise in business dynamics and regional cultural diversity in driving innovation and change. Since 2013, he has coached and facilitated innovation and business improvement at enterprises large and small across a broad range of industry sectors such as: healthcare and allied services, supply chain, consumer distribution and retail (including e-commerce), manufacturing and export industries (including electronics and automotive), banking and finance, hospitality and many others. His Certifications include; HP Sigma + Business Improvement (Black Belt), Executive & Business Coach, Cultural Consultant, Personality assessments (SDI, Harrison), Emotional Intelligence Coach.
Edmund Seow is a trainer and facilitator with over 11 years of experience transforming organisations around Asia. He is currently based in Cambodia, and helps to support The Capacity Specialists, a boutique learning and development service provider that focuses on creating value and tangible results for their clients in all areas of their organisation. Edmund’s open and engaging facilitation style is highly experiential. He has implemented people improvement and innovation solutions for SMEs and MNCs like AVIVA in Singapore and RMA, Smart, and AMK in Cambodia. His work in DBS Bank, Singapore as an internal consultant to implement service culture change, impacted over 900 staff in 83 functional teams. The work of his team helped the bank secure Singapore’s Innovation class Certification and Awards for Best in-house contact centre, Best customer service delivered, and Best Bank Award in Singapore from Finance Asia for 2013.
Dr Khoh Soo Beng is Malaysia’s first Six ‘I’s® Certified Practitioner. He is an innovation consultant, trainer, and coach with >28 years of experience in R&D, manufacturing, supply chain, IT, 6-Sigma, software engineering, project management, knowledge and innovation management in Fortune 500 MNCs.
He consults internationally and helps clients leverage technology (Internet-of-Things(IoT), Industry 4.0, AI, etc.) to create business value in healthcare, Medtech, electronics, and semiconductor market verticals. Past official role as innovation champion, inventor mentor and consultant black-belt in Fortune 500 companies; have equipped him with hands-on experience in Lean, Design for Six Sigma, TRIZ, new product introduction(NPI), intellectual property management & patents, design thinking, technology-enabled innovation and digitalisation. His company, PMO Innovations Sdn Bhd, is a Malaysia HRDCorp & Project Management Institute (PMI) approved training provider.
Dr Khoh holds a PhD in Electrical & Electronics Engineering from Warwick, UK. He is a member of IAOIP, IET, IEM and a senior member of IEEE. He currently sits on the board of directors for IAOIP and chairs the Malaysia National Standard Institute mirror committee for TC279/ISO56000 Innovation Management Systems.
Adam brings a career in management consulting, training, and change management with a passion for sustainable business. He has worked with the public and private sectors to challenge and stimulate the way they approach innovation in the creation and deployment of their products and services.
Adam is the Co-Founder and Executive Chairman of Padang & Co, an innovation catalyst. Padang drives the adoption of open innovation practices in the public and private sectors enhancing organisations innovation capabilities to solve problems and develop new opportunities.
Adam believes that partnerships between corporates and start-ups is the future of work and will drive a new wave of innovation and build a resilient ecosystem. This led Padang to co-architect LEVEL3, a workspace collaboration with Unilever Foundry that supports Singapore’s emerging start-up ecosystem and entrepreneur community to create and connect them to real business opportunities.
He has worked and lived in Asia for the past fifteen years, in Taiwan and Singapore. From Australia, Adam was previously CEO of Ticketek and Strategic Planning Manager for Optus Singtel.
HR Magazine (UK) named Michael as one of the UK’s Most Influential Thinkers in HR in 2013 and 2016. He is the author of Expert Humans: Critical Leadership Skills for a Disrupted World. Michael graduated from Durham University in Chinese followed by postgraduate studies in Japanese language, politics and economics at Nanzan University, Nagoya, after which he worked for Toyota Motor Corporation. Returning to the UK in 1988, Michael worked at the University of Bath as Director of the Foreign Languages Centre. In 2001, he returned to Asia as Director of INSEAD Executive Education in Singapore and later joined the Center for Creative Leadership Asia Pacific as MD. In 2009 Michael became CEO of the Roffey Park Institute (UK) and in 2018 Michael joined the Human Capital Leadership Institute (Singapore) as CEO. In 2020 Michael joined the FutureWork Forum as a Partner and co-founded Expert Humans Pte Ltd.
Simon earned his BSc in Food Technology at the University of Reading, and has since that time worked in the food industry for major UK food retailers; Marks & Spencer, Sainsbury's Supermarkets, and Waitrose & Partners as well as Innocent drinks - an entrepreneurial fruit smoothie company, and Pret A Manger - a quick service restaurant chain with outlets on three continents. In this time, his roles have included supplier management, new product development, and innovation. These roles and experiences have each informed a different and generative component to Simon's innovation practice. Simon became a Certified Practitioner of the Six ‘I's® of innovation in January 2020 and worked actively with the Model in his role in Food Technical Innovation at Waitrose & Partners, introducing a new common language of innovation as a result.
With over 26 years’ experience as a strategically focused business leader, many spent as a Director, Neil has focused on the initiation, development and implementation of effective strategies to deliver organisational success. He is a natural leader who empowers and guides individuals and organisations to gain a sense of direction, and to look hard at what it is that motivates their success. Neil loves people and how they work; so much so that he embarked on a journey into NLP (Neuro Linguistic Programming); over the years he became a Practitioner of NLP, then a Master Practitioner and Therapist and latterly, an INLPTA trainer of NLP. Seeing as companies are generally filled with humans, being a results-driven empathetic human specialist comes in handy when helping to define company cultures and associated values, in the innovation space. How you innovate will depend on who you are and how you show up. An excellent communicator and presenter with a down to earth style, Neil has a way of cutting through the jargon and smoke screens so that everyone can feel comfortable and included.
Daniel Wain was the former Worldwide Director of Learning & Development at Research International (then part of the WPP Group). Since going independent in 2007, he has specialised in learning and development consultancy as well as training and coaching a range of subjects including business, communication and relationship skills. His clients have included most of the global market research agencies, as well as a wide range of smaller consultancies. He has also worked with many client-side insight teams at organisations such as Avon, BBC, BT, Capita, Debenhams, Hewlett-Packard, PwC, Telia Sonera, Tesco Bank, Utility Warehouse and Waitrose, as well as with industry bodies such as the global insight organisation ESOMAR and the Market Research Society (MRS). Daniel holds a Masters in Human Resource Development, and has been a Fellow or Visiting Professor at the Universities of Southampton, Westminster and Winchester in the UK, as well as the IE Business School in Madrid. Daniel is also a regular contributor to a variety of business and academic journals, a published playwright and an award-winning conference speaker and actor!
Harvey Wade is an experienced transformative leader who drives business impact from innovation and change programs. With over 15 years’ experience in formal innovation roles, he knows what it takes to create, drive and sustain improvement in organisations, changing cultures to increase engagement and buy-in at all levels, enabling better performance and results by understanding their customer needs, desires and wants. Harvey’s innovation journey began at Allianz UK, where he designed, setup and ran the employee innovation program for Allianz UK. Then joining a boutique consultancy as Director of Innovation Strategy, he advised key clients, such as Citi, J&J, AGL, RAC, Westfield Malls, Tesco and Scottish Water, on how to engage their workforce and customers to identify ideas that solved and overcame their key challenges. Harvey moved back into the corporate world, joining Cisco as EMEAR Innovation Lead for the Services Innovation Excellence Center (SIEC) responsible developing and supporting the innovation programs of Cisco to improve customer centricity. Harvey left Cisco to pursue his passion to create innovators everywhere through his organisation Innovate21, based in the UK.
Fiona has a passion for working with teams and individuals who want to drive their businesses forward. Her key strengths are marketing – focusing on revenue growth and world class customer relationships, leadership – creating high performance teams that deliver great results and strategy – rapidly understanding a business and creating competitive advantage. Fiona’s start up experience and support of a number of SMEs, included setting up an interactive digital publishing business and developing a European Market Entry strategy for a Hong Kong based LED lighting manufacturer, gives her a pragmatic approach towards the challenges businesses face. She also brings a strong foundation from the corporate world as former Head of UK Marketing for British Telecom’s Ignite Content Hosting Division and leading the development of the companies’ Consumer’s marketing plan, targeting over 20 propositions to 15 million customers. As well as extensive experience in the telecommunications industry, she has over 10 years’ working experience with other major blue-chip brands including Lufthansa and British Airways.
Tim is a designer, creative thinker, team leader and innovation inciter with professional experience spanning 3 decades, across 3 continents, on projects within 12 industry sectors, for 57 brands… and counting. Following 18 years in consultancy and 5 years in-house, Tim co-foundered of Better Normal, a creative strategy consultancy focused on understanding people’s needs, frustrations and aspirations to discover and deliver better solutions to problems worth solving. Throughout his career, Tim has championed user-centred design and innovation as essential elements of a successful growth strategy. By demonstrating that a customer-centric approach can ultimately drive profit, Tim has helped transform and grow organisations of all sizes, from start-ups to multinationals, with products and services as diverse as toothbrushes to transportation. Notable brands Tim has worked with include Samsung, TAG Heuer, HP, Speedo, Hitachi Rail, GSK, Kohler and Elekta.
Shivanee has over 15 years’ experience of turning complex ideas into narratives to influence behaviours, action and change. Shivanee has a particular interest in social innovation, innovation leadership and communications, drawing upon her Strategic Communications experience. She has worked on innovation and change programs across sectors; including Security and Defence, Government, Media and Telecoms, Aviation & Tourism; Healthcare; as well as and technology start-ups. She has advised Political Leaders, CEOs, and senior leadership teams in large, complex organisations on public policy, external relations and employee engagement. Shivanee is passionate about global affairs and bringing innovation and change into the local community. Shivanee holds a Masters in Innovation, Creativity and Leadership from Cass Business School, University of London; and a BA (Hons) International Relations & Security Studies, Department of Peace Studies, University of Bradford. As a global thinker, Shivanee believes that people and dialogue drive innovation.
Charlie is an experienced Business Leader with expertise in Innovation, Leadership, Enterprise Software, and Business Development. In 2013 Charlie took on group-wide responsibility for Innovation in a UK Financial Services company where he designed and implemented an enterprise innovation programme, driving internal and external innovation challenges which resulted in the commercialisation of a range of new products & services. Charlie is a regular writer, presenter, and university guest lecturer on the topics of innovation, ideation, and creativity. He supports a wide range of businesses that want to challenge the way they operate; and delivers innovation & creativity programmes on behalf of CSIT, QUB, UU, Catalyst, the UK government's Digital Catapult, and Cyber 101. As a member of the National Standards Authority of Ireland (NSAI), Charlie wrote the introduction to ISO56002:2019 on behalf of UNIDO and ISO and is now part of the global team writing ISO56001, which will become the de facto certifiable standard for Innovation Management Systems. In 2020 Charlie created Innovate Island – a collaborative network that provides support and best practice guidance to Innovation practitioners across the island of Ireland. Charlie works with organisations of all sizes to align their innovation activities to their business goals and ensures the teams assigned to deliver innovation have the skills, capability, and confidence to do what is asked of them.
With strong people and change management experience, Anca focuses on leading and building agile teams to achieve performance through transformation. With over twenty-five years corporate and multinational experience at Cisco Systems and The European Commission, and a deep knowledge in a range of new technologies, Anca is well equipped to help organisations navigate the evolving digital landscape. Her experience spans several sectors, from larger companies like Shell, Total, Orange, BNP-Paribas, Axa, and Amadeus to small and medium sized businesses like Lambda-Plus and Docosen, where helping organisations to manage the evolution and integration of new technologies was part of her main expertise. In parallel, Anca is part of several Academic Institutions and Business Schools in France where she builds Digital, Business and Personal Skills in an applied way, helping students to learn how to deal with uncertainty and make the right business or technological choices that will help to create and build value. An advocate of Clean Technologies, Anca is also an honorary member of CCSISEO (The European Cluster for Research Studies in Innovation) and an Associate of Skills of the Future Academy. She is also part of several French and European Think Tanks that focus on the intersection between Innovation, Digitalization and Technology and continues to raise skills standards as an Educational VP for Toastmasters Annecy and energy optimization as President of the Regional Proximity Data Center in Haute-Savoie.
Katarina is a globally experienced change leader, facilitator and coach who specialises in building innovative, and inclusive corporate cultures with a focus on leadership development. With more than 20 years’ experience in helping organisations grow high-performing sustainable businesses, across continents, diverse cultures and business sectors, her experience ranges from large global organizations and SME’s across the private & public sector. Katarina's work has brought deep insights and best practices into how to create engagement and belonging in companies, a commitment to customers and bringing values to life so that they are relevant and alive for employees. Katarina is an active business consultant at Kantar, previously responsible for the People & Culture competence centre in the Nordics. She has been the President of the Diversity Charter of Sweden involved in the European Commission working for a more inclusive work life in Europe and holds a BA in organisational theory and entrepreneurship. Katarina is Scandinavia's first Certified 6`I’s® of Innovation Practitioner and is also a PROSCI change leader, 360 feedback, licenced by FARAX, and an ACC coach.
Mathias specialises in organisational research and consulting, bringing clients data, tools and insights that enable greater contribution to business goals and growth. He is highly passionate about creating value-adding solutions that make a difference – co-creation and innovation are natural ingredients in his work with clients. Mathias has a record of more than 17 years in the research and insights industry, as a business owner as well as in Kantar, where he joined in 2008. He has vast experience of change management, business and cultural transformation projects in international settings. In his partnership with clients, Mathias is often responsible for designing strategic models, survey programs and trainings connected to executing and supporting the business strategy, with extensive experience of facilitating workshops on executive levels as well as in the HR environment in international businesses. Mathias holds an MSc in Business Administration, specialisation in corporate strategy and organisational theory. With a base in Stockholm, he has substantial experience in the Nordic, European and Asian markets, having worked with and served clients in more than 25 countries.
SKILLS, TOOLS AND MINDSETS FOR PRACTICAL INNOVATION
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